Thomas, Diana M. The effective reference librarian / by Diana M. Thomas, Ann T. Hinckley, Elizabeth R. Eisenbach. - New York : Academic Press, 1981. - ix, 214 p. ; 24 cm. - Library and information science . - Library and information science (New York, N.Y.) . Includes bibliographies and indexes. ISBN: 0126887209 LCCN: 81001037 Subjects--Topical Terms: Reference services (Libraries)Referans hizmetleri (Kütüphaneler) LC Class. No.: Z711 / .T48 Dewey Class. No.: 025.52 / THO 1981